TERMS + CONDITIONS
$10.00 AUD Flat Rate Local (Australia Only)
$15.00 AUD Express Shipping (Australia Only)
International fees vary
It can take up to five business days for your purchase to be shipped - we are a 2 woman team!
RETURNS - FAULTY ITEMS
Phoebe Paradise apparel operates in line with the Australian Competition and Consumer Commission consumer guarantees. If you find there is a problem with your purchase, you can opt for a REPAIR, REPLACEMENT or REFUND. We want to make sure our customers receive only the very best so never hesitate to contact us about a product you've bought here. Any faults must be emailed to us with your order number within 10 days of receiving the items. We'll do our best to rectify the situation!
EXCHANGES/CHANGE OF MIND
If you've had a case of buyers remorse or your garment does not fit, you can exchange your product within 7 days of receiving it, as long as it's in sellable condition, and you enclose a self addressed return postbag in the package.
INCORRECT SHIPPING ADDRESSES
We cannot replace lost items due to incorrect mailing addresses, so PLEASE ensure you enter your details correctly at checkout, we want you to receive your Paradise gear!!!